Privacy Policy - BackMetric

This Privacy Policy describes how Nutrigen Sp. z o.o. ("we", "us", or "our") collects, uses, and shares your personal information when you use our BackMetric service ("Service").

1. Information We Collect

We collect information you provide directly to us when you create an account, use our Service, or communicate with us. This includes your name, email address, password, billing information, and any backlinks or URLs you choose to monitor. We also automatically collect certain information about your device and how you interact with our Service, including IP address, browser type, operating system, and usage data.

2. How We Use Your Information

We use the information we collect to: (a) provide, maintain, and improve our Service; (b) process transactions and send related information; (c) send technical notices, updates, security alerts, and support messages; (d) respond to your comments, questions, and requests; (e) monitor and analyze trends, usage, and activities in connection with our Service; (f) detect, investigate, and prevent fraudulent transactions and other illegal activities.

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service. We may also share information if required by law or to protect our rights and safety.

4. Data Retention

We retain your personal information for as long as necessary to provide our Service and for legitimate business purposes. Backlink monitoring data is retained according to your subscription plan's data retention period (30-365 days). You can request deletion of your account and data at any time from your account settings.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Service, you consent to this transfer.

8. Your Rights

You have the right to access, update, or delete your personal information at any time through your account settings. You can also object to processing of your personal information, request restriction of processing, or request portability of your data. If you are a resident of the European Economic Area (EEA), you have certain data protection rights under GDPR.

9. Children's Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.